Excellent
North Winds Heating & Cooling Inc4.9
Based on 2000 reviews
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Eric Trasky
1 hour ago
Very thorough service call. Great follow up with pictures. Service man was knowledgeable and polite. Would use this company any time.
Tony Nguyen
5 hours ago
Doreen Bowerman
1 day ago
Our technician was Jacob and I cannot say a enough good about this young man. I think North Winds should more representatives like this young man for their company because he is awesome. He not only was prompt and knew what he was doing but he was courteous, polite, professional and patient. He advised what his recommendations were and did not pressure anyone to choose to go forward with the maintenance suggested only gave information so that an intelligent decision could be made. I appreciate it his patience most of all because my mother is in her mid-80s and tends to get a little sidetracked on what we're trying to do. He was very sweet. If I ever need help again or my mother does, we will use North Winds again in the future and I hope that we are able to use Jacob again as well. Thank you.
Response from the owner:Doreen, I truly appreciate you taking the time to share your experience, and I understand how frustrating it must have been to wait for the technician, especially considering your mom's situation. I apologize for any inconvenience caused by the scheduling and the delays. Our technician ran into several unusually difficult projects yesterday. Your feedback is valuable, and I assure you that we are working to improve our appointment management to prevent this from happening in the future. As discussed in my call to you, we have a good plan for your future appointment.
Singh Family
3 days ago
I got the work done on time.
Response from the owner:Thank you, Singh! We're glad to hear that everything was completed on time. Your satisfaction is important to us!
Gary Patton
3 days ago
My technician Cody did an excellent job! Very personable and helpful! Excellent customer service and a great representative for the company.
Response from the owner:Thank you, Gary! We're glad to hear that Cody provided you with excellent service and made a positive impression. We appreciate your feedback and support!
Patricia Edgel
3 days ago
Response from the owner:Thank you, Patricia, for taking the time to leave a review. Your feedback is appreciated!
Brian
5 days ago
Tyler did a great job getting our 23 year old central air unit up and running. A+++
Response from the owner:Thank you, Brian! We're glad to hear that Tyler was able to get your air unit running smoothly. Your feedback means a lot to us!
Michelle Moore
6 days ago
Response from the owner:Thank you, Michelle, for your review! We appreciate your support and value your feedback.
Keith Tice
1 week ago
Response from the owner:Thank you, Keith, for taking the time to leave a review. We appreciate your support!
Danielle Mitoska
1 week ago
We were having issues with our ac cooling our home properly, and Jacob the hvac tech came in and did a thorough inspection of our system figured out the problem quickly got us back up and running, and the company backed his diagnosis and honored a no charge call even after unit was installed 2 years ago, I respect and would recommend this company to help with you heating and cooling needs, Thank you again Jacob for your knowledgeable service.
Response from the owner:Thank you, Danielle, for your wonderful review! We're glad Jacob could quickly identify the issue and provide you with excellent service. Your recommendation means a lot to us, and we appreciate your trust in our company.


Air Conditioning Repair in East Lansing, MI 48823

“Rick did a fantastic job fixing my AC unit. Explained it all and quickly repaired it. Back in business! Highly recommend North Winds for quick and professional services.”

- Staci J.

Air Conditioning Maintenance in Williamston, MI 48895

“Jacob was very thorough and did a great job explaining everything. I appreciate that he gave us suggestions on how to keep the unit running at its best for as long as possible.”

- Trinette B.

Air Conditioning Maintenance in Dewitt, MI 48820

“Rick Boitos was a true professional and answered all my heating and cooling questions. Extremely helpful and knowledgeable service advisor. I hope to see Rick again. Outstanding service!”

- Kurt W.

Gas Furnace Installation in Mason, MI 48854

“Todd and Art were extremely competent and professional. I was pleased with their work and their friendliness. The installation is neat with all messes cleaned up.”

- Ben P.

Air Duct Repair in Okemos, MI 48864

“Peter and Todd were Great!
They arrived on time, were Professional and friendly and went right to the job and finished it in a flash!
Really would recommend them to anyone needing service!!!”

- Priscilla L.

Air Conditioning Maintenance in Haslett, MI 48840

“Rick B. has been here for several maintenance visits. He's always professional gets the job done right the first time. All of my interactions with Rick and with North Winds have been great!”

- Karen H.

Gas Furnace Installation in Holt, MI 48842

“It was time to replace the furnace and AC units that were original to our home built in 2001. I wanted a premium system and Trane was what we chose. North Winds was the local installer that came up when I searched online and I’m sure glad they were! Nate came out and gave us a competitive quote. Peter and Todd handled the 2 day install and they were great. Listened to and calmed some of my concerns/problem areas in our home. They showed me the ins and outs of the new systems and thermostat. I’m looking forward to a more comfortable and energy efficient home!”

- Jacob B.

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